Saturday, August 19, 2017

Shipping Policy

On some occasions depending on your time zone, orders submitted after 10 A.M. (EST) may not be processed until the next day. Orders placed on Fridays may not be processed until the next business day (Monday). Allow 2-3 business days to process most orders, excluding weekends and holidays.

  • All firearms, including Handguns, Shotguns, and Rifles, will be shipped via United States Postal Service. (USPS)  or fedex.
  • We only ship to the contiguous 48 states and to Alaska and Hawaii. (Some restrictions may apply).
  • We are unable to ship to APO/FPO and USPS P.O. Boxes.
  • We will not ship products to locations with legal restrictions on their ownership or possession.
  • Customer will be responsible for freight charges on all refused shipments (No Exceptions).
  • Check your local laws for any other regulations before ordering.

SHIPPING

Please contact us for any questions you may have.

NOTE: When purchasing several items, some can be packaged together and some must travel separately. This may increase or decrease the shipping total shown upon checkout, but we will always notify you before charging your credit card.

We reserve the right to alter your shipping options if they are not feasible or do not comply with ATF standards. We will do our best to package all orders in the safest, most efficient manner.

On some occasions depending on your time zone, orders submitted after 10 A.M. (EST) may not be processed until the next day.

 

Returns Policy

Coxsackie Gun & Bow Shop will accept any returned items, for exchange or credit as long as the items are in new and original condition in the factory packaging. All returns must be made within 15 days of receiving the order.

The returns department requests that we allow 2-3 weeks turn around time for the issuance of credit or for the shipping of an exchange.

Coxsackie Gun & Bow Shop will not be liable for any packages damaged or lost in shipping.  A 15% restocking fee will be incurred on all returned firearms. Freight charges incurred while returning and/or exchanging any items will be the responsibility of the customer. Please call for a return authorization on firearms.

Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair. Replacement items that are in stock should reach you within 2-3 weeks, and the appropriate credit or refund will be issued when your return is processed.

Follow the instructions below, should you need to return and/or exchange any items:

  • Call us to notify us of the your intention to return your order
  • Return your order.
  • Return items must be in their new and original factory condition.
  • An original receipt or photocopy of receipt is required for all returns.
  • All returns must be made within 15 days of receiving the order.
  • All returns must be prepaid.
  • All merchandise will be charged a 15% restocking fee.
  • When shipping merchandise back, please secure the item(s) in a sturdy box.
  • It is recommended for your protection to insure the package for the value of the item.

Due to the complexity of state and local laws you  must check to see if a product is legal to import into your state and locality. Some areas have restrictions on guns, ammunition, magazines, tear gas, lasers, and other items.

Be aware there is a 15% restocking fee on returned firearms and other products that are shipped and later found to conflict with local laws. A 15% restocking fee will be assessed on any refused orders as well. 

All returns and/or exchanges must have prior approval.  All returns must be in original condition as they left Coxsackie Gun & Bow Shop.  All or any freight charges involved in the return are the sole responsibility of the customer.

Shipping Policy

On some occasions depending on your time zone, orders submitted after 10 A.M. (EST) may not be processed until the next day. Orders placed on Fridays may not be processed until the next business day (Monday). Allow 2-3 business days to process most orders, excluding weekends and holidays.

  • All firearms, including Handguns, Shotguns, and Rifles, will be shipped via United States Postal Service. (USPS)  or fedex.
  • We only ship to the contiguous 48 states and to Alaska and Hawaii. (Some restrictions may apply).
  • We are unable to ship to APO/FPO and USPS P.O. Boxes.
  • We will not ship products to locations with legal restrictions on their ownership or possession.
  • Customer will be responsible for freight charges on all refused shipments (No Exceptions).
  • Check your local laws for any other regulations before ordering.

SHIPPING

Please contact us for any questions you may have.

NOTE: When purchasing several items, some can be packaged together and some must travel separately. This may increase or decrease the shipping total shown upon checkout, but we will always notify you before charging your credit card.

We reserve the right to alter your shipping options if they are not feasible or do not comply with ATF standards. We will do our best to package all orders in the safest, most efficient manner.

On some occasions depending on your time zone, orders submitted after 10 A.M. (EST) may not be processed until the next day.

 

Returns Policy

Coxsackie Gun & Bow Shop will accept any returned items, for exchange or credit as long as the items are in new and original condition in the factory packaging. All returns must be made within 15 days of receiving the order.

The returns department requests that we allow 2-3 weeks turn around time for the issuance of credit or for the shipping of an exchange.

Coxsackie Gun & Bow Shop will not be liable for any packages damaged or lost in shipping.  A 15% restocking fee will be incurred on all returned firearms. Freight charges incurred while returning and/or exchanging any items will be the responsibility of the customer. Please call for a return authorization on firearms.

Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair. Replacement items that are in stock should reach you within 2-3 weeks, and the appropriate credit or refund will be issued when your return is processed.

Follow the instructions below, should you need to return and/or exchange any items:

  • Call us to notify us of the your intention to return your order
  • Return your order.
  • Return items must be in their new and original factory condition.
  • An original receipt or photocopy of receipt is required for all returns.
  • All returns must be made within 15 days of receiving the order.
  • All returns must be prepaid.
  • All merchandise will be charged a 15% restocking fee.
  • When shipping merchandise back, please secure the item(s) in a sturdy box.
  • It is recommended for your protection to insure the package for the value of the item.

Due to the complexity of state and local laws you  must check to see if a product is legal to import into your state and locality. Some areas have restrictions on guns, ammunition, magazines, tear gas, lasers, and other items.

Be aware there is a 15% restocking fee on returned firearms and other products that are shipped and later found to conflict with local laws. A 15% restocking fee will be assessed on any refused orders as well. 

All returns and/or exchanges must have prior approval.  All returns must be in original condition as they left Coxsackie Gun & Bow Shop.  All or any freight charges involved in the return are the sole responsibility of the customer.

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